My research is broadly concerned with how writing is produced and circulated in the digital age. I am particularly interested in new media storytelling, and much of my research explores how organizations and communities can use digital technologies to produce and distribute personal experience narratives of clients, staff, and stakeholders. Overall, my research explores—even celebrates—the rhetorical possibilities of new media, yet it also tangles with the pragmatic and ethical challenges that we must face as we write and circulate texts with digital technologies.
My current research project is an evaluation study of an innovative online learning platform called Gather, which has been designed by a nonprofit organization to train a global cohort of grassroots organizers in strategies for community-driven change.
My recent articles include:
- “Nonprofit Collections of Digital Personal Experience Narratives: An Exploratory Analysis”: article published in the Journal of Business and Technical Communication (in April 2017 issue)
- “When Writing Becomes Content”: winner of the 2016 Richard Braddock award, article published in December 2015 issue of College Composition and Communication (article is available via open access at this link)
- “Building the Capacity of Organizations for Rhetorical Action with New Media: An Approach to Service Learning”: published in the December 2014 issue of Computers and Composition: An International Journal (download and read accepted author version or link to published version)
- “The Ethical Complexities of Sponsored Digital Storytelling”: published in the November 2013 issue of the International Journal of Cultural Studies (download and read accepted author version) or link to published version)
I have also published chapters on digital writing and the sustainability of new media writing practice in several edited collections: Composition and Copyright (ed. S. Westbrook), Story Circle: Digital Storytelling Around the World (eds. J. Hartley & K. McWilliam), and Technological Ecologies and Sustainability (eds. D. DeVoss, H. McKee, & D. Selfe).
Service-learning and community outreach projects are important to my work. To learn more, read about the Stories at Work project.